update 08/01/2021 – We are continuing to book in the over 80’s into our Ripley Hub for the Pfizer covid vaccination – and I am still awaiting to be told when I might receive the Oxford AZ vaccine which we will be able to give at our 3 surgeries. As well as ringing patients to book in for their vaccine, we are testing the Accubook booking system so we can text patients so they can book themselves in. How will you know the text is from us? You will see your name – and it will tell you your date of birth – and all you will do is pick a date and time. It will not ask for any details from you, no credit card numbers etc.
We are also struggling with calls from patients asking for the vaccination, or asking to be moved up the queue. When it is your turn (through age or health condition) we will contact you.
Also to confirm that those patients who have had the first covid vaccine will not get the second dose this weekend. Patient will be rung in time to postpone their appointment this weekend.
update 06/01/2021 – We are continuing to book in the oldest and most vulnerable patients in to the vaccination centre in Ripley for the Pfizer covid vaccine. Once we get notified of our delivery of the Oxford covid vaccine we will also start to vaccinate in our 3 surgeries, although currently I have no delivery dates. We are getting phone calls from patients asking for the vaccine – but we will call you when it is your turn. Be wary of any texts or emails pretending to be from the NHS asking for your personal details to have the vaccine, we will contact you.
You may have seen various Covid vaccinations being announced on the news recently, including the Pfizer vaccine that has been approved today 02/12/2020.
We do not have any vaccines yet so please don’t ring asking for this vaccination.
Currently, Care Home residents and their staff will be vaccinated first, which I hope will happen before Christmas.
GP Practices are being asked to work together to have mass vaccination sites rather than each Surgery working separately – this is due to the very low temperature of the Pfizer vaccination has to be kept at which reduces the number of sites it can be delivered to.
It is likely that after the Care Homes are vaccinated, we will vaccinate by age group starting with 80+ age range, then the 75+ age range, then working downwards. Once I get a more information I will update this web page. We will contact patients when we are ready to take Covid vaccination bookings so there is no need to contact the practice at this stage please
Simon Barraclough – Practice Manager
The Medicines Order Line 01246 588 860 (9am – 4pm Mon-Fri)
From Wednesday 30th September we are changing the way you order your repeat prescription. Patients will call the dedicated Medicine Order Line to speak to an experienced health professional when needing to reorder a repeat prescription. Patients will still be able to order their repeat medication online. If you collect your medication from South Wingfield or Holloway dispensary you will continue to order your medication through our dispensary or online.
This will free up our telephone lines and reduce call waiting time.
Once you have made the telephone call your prescription will be authorised by your usual GP and will then be sent to the pharmacy of your choice within two working days. In exceptional circumstances it may be collected from your GP practice if preferred. Please allow additional time for the pharmacy to get your prescription ready for you. If you have an existing arrangement with your pharmacy to deliver your prescription please speak with them to ensure this will continue.
Request a callback to order your prescription
As a result of the current situation with Coronavirus or Covid-19 as it is also known, the Medicines Order Line is receiving a very high volume of calls. To save you from waiting we have introduced a call back system which you can request by sending an email to our Medicines Order Line inbox. To do this, follow the easy steps to below:
Please note that no responses will be provided via email as the purpose of email is to request a call back only. We expect to be able to call you back within 2 working days (excluding Saturdays and Sundays) but that may vary according to the volume of enquiries we are processing. We will attempt to call you back three times only. Please keep your phone with you at all times. It is also important to note that by providing us with your email and details you are giving us permission to share your details with other NHS organisations who may also have to share your information so that we can complete your request. The CCG accepts no responsibility for the incoming transfer of information.
Our dispensaries at Holloway and South Wingfield are under a lot pressure, please allow 72 hours from requesting your repeat prescription. The Dispensary Staff are working flat out so please be patient with them, and also only order what is necessary. The dispensaries will soon be dispensing out of the windows to patients (rather than patients coming inside the surgery) to protect themselves.
Update from the GP’s 18/03/2020
It’s a difficult time for us all with the unknown coronavirus events that are evolving daily. Fundamentally, we have to keep the 3 GP surgeries functioning, coronavirus does not stop all other important health care that we provide to patients, but we need to minimise the risk of patient to patient spread and to GP’s, nurses and staff.
We are having to react and adapt, the phrase ‘unprecedented’ is used a lot with the coronavirus, but unfortunately GP Practices around the world are having to put unpopular plans into action to try and keep a level of medical care going, and your patience with this is appreciated.
So what are we currently doing ?
All online appointments have been blocked (this affects other aspects of online activity unfortunately) – this stops patients booking in to see a GP and coming into the surgery without being triaged first.
Signs are up at Holloway and South Wingfield, they are open for our dispensary patients to collect their meds as usual (but don’t go if you have a fever, cough, or shortness of breath, or if you or someone in your household is self isolating)
Patients are not allowed into Crich reception without speaking to a GP on the phone first and being invited in.
Patients can still ring in, the Receptionists will sort out a telephone appointment with a GP or a Nurse
Please don’t ring to ask questions about Corona Virus, please use the 111 website
This website is provided to introduce you to our practice. We cover a wide area and in order to be more easily accessible to patients we have branch Surgeries at Holloway and South Wingfield as well as our main surgery at Crich. Branch surgeries are dispensing and patients living in these rural village areas will be able to obtain their prescribed medications from those premises. You may attend whichever of these surgeries is most convenient to your need, however, it helps us to work more efficiently if you can attend the same one wherever possible.
The doctors work in partnership and they all provide general medical care, maternity, contraceptive advice, minor surgery, health promotion and child health surveillance services.
Serious injuries ie suspected fracture, concussion etc should be dealt with at the Accident & Emergency dept at either Calow or The Royal Derby Hospital. Minor injuries such as cuts, bruises, minor lacerations etc can be seen at either Whitworth or Ripley Hospital.
Out of Hours
If you require urgent medical assistance, please dial the NHS 111 service, free of charge who will be able to assess you and direct you to the most appropriate point of care for your particular needs.