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Noticeboard

Appointment attendance

During October 3350 appointments were made with a GP/Nurse/HCA

97% of patients attended the appointment they had booked!

Please cancel any appointments that you are unable to attend so that other patients can benefit from them 

You can cancel & book appointments online if you are registered for SystmOnline. Please ask at reception for more details.

PRACTICE TRAINING SESSIONS 2018/2019/2020

The practice will be closed on the following Wednesday afternoons after 1.30PM for staff training:

2018 -  14th November

2019 - 23rd January, 13th February, 13th March, 17th April, 15th May, 19th June, 17th July, 18th September, 16th October & 21st November

2020 - 15th January, 19th February & 18th March

GLUTEN FREE FOODS NO LONGER AVAILABLE ON PRESCRIPTION

Coeliac UK, the national charity for people with coeliac disease, provides excellent support and advice on following a gluten-free diet. They offer a wide range of materials and support to help you effectively and affordably manage a gluten-free diet, including a Food and Drink Directory which lists thousands of gluten-free products available in shops. Coeliac UK can be contacted on 0333 332 2033 or via www.coeliac.org.uk.  

New Service For Patients

You may be aware that all practices are now required to provide their patients with a named GP who will have overall responsibility for the care and support that our surgery provides for them. Each patient now has a named GP but this does not prevent you from seeing a GP of your choice.

 

 

CRICH PATIENT PARTICIPATION GROUP NEEDS YOU!

Please note Crich PPG are looking for new members to join the group - please see detail on how to join in the Patient Group tab below.

 

 

When The Surgery Is Open

minor_injury4If you or the person you represent needs urgent medical attention please contact the Surgery and ENSURE that the Receptionist is aware that the matter is an EMERGENCY and be prepared to give details of the problem to the Receptionist.

Your call will then be passed to the Doctor who will need to ascertain further medical information from you to ensure appropriate priority is given to your call.

There may be times when the doctor considers that the most appropriate response is to call a 999 ambulance for example if someone is in a state of collapse or thought to be having a heart attack. It is also appropriate for the patient or patient’s representative to dial 999 directly when there is clear evidence of a need for immediate emergency treatment.

We have a Doctor on call each weekday who is available to deal with urgent visits and also has appointments for patients who need to be seen that day

When The Surgery Is Closed

Derbyshire County Primary Care Trust is responsible for the provision of medical services to patients when the Surgery is closed. This service is provided Derbyshire Health United for patients in this area. This Surgery is no longer open on Saturday mornings.

If you require urgent medical attention when the Surgery is closed, you can ring 111 and your call will be automatically transferred to the Out of Hours service

A Receptionist will answer your call (the Receptionist will either be from Derbyshire Health United or from NHS Direct, depending on the time of your call) and will take necessary details from you which will then be passed to a Nurse.

A Nurse will then ring you back. The Nurse will either give telephone advice, arrange for you to speak to a Doctor, ask you to attend the Medical Centre, Scarsdale, Nightgale Close, Newbold Road, Chesterfield or arrange for a Doctor to make a home visit, whichever seems the most appropriate need.

There may be occasions when the nurse advises that a 999 emergency ambulance is necessary.

At weekends you may be requested to attend the designated sessions held at either of the local hospitals at Clay Cross or Whitworth, Matlock. Please DO NOT attend the Medical Centre or either of the Hospitals without having first contacted the Out of Hours Service unless you have had an accident with injury requiring attention at a hospital A&E department in which case you may attend Derby Royal Infirmary or Chesterfield Royal Infirmary directly.

IF YOU ARE EXPERIENCING CHEST PAINS PERHAPS RADIATING DOWN THE LEFT ARM, NAUSEA, OR SWEATING PLEASE DO NOT DELAY IN GETTING MEDICAL ATTENTION – DIAL 999 FOR THE AMBULANCE SERVICE

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website