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After 32 years with the practice, Dr Robert Smallman will be retiring on Friday 1st February.

Our Practice Nurse, Sue Paul will also be retiring on Wednesday 30th January after 30 years with the practice.

Please join us in wishing them both a long and happy retirement.

Complex Dressings

Currently nurses within Amber Valley GP Surgeries see patients who have complex dressing needs, a complex dressing that is for an injury that has not healed, or is unlikely to heal, within 2 weeks.

Derby Community Health Services have set up local dressings clinics for Amber Valley GP Practices. These clinics are staffed with trained nurses who will see patients in 3 local hubs; this will include patients from Crich Medical Practice.

By having these dressing clinics, patients will receive a better level of care and wounds will heal quicker. This will also free up time for our Practice Nurses who are over committed with appointment requests

Appointment attendance

During December 2353 appointments were made with a GP/Nurse/HCA

97% of patients attended the appointment they had booked!

Please cancel any appointments that you are unable to attend so that other patients can benefit from them 

You can cancel & book appointments online if you are registered for SystmOnline. Please ask at reception for more details.


The practice will be closed on the following Wednesday afternoons after 1.30PM for staff training:

2019 - 23rd January, 13th February, 13th March, 17th April, 15th May, 19th June, 17th July, 18th September, 16th October & 21st November

2020 - 15th January, 19th February & 18th March


Coeliac UK, the national charity for people with coeliac disease, provides excellent support and advice on following a gluten-free diet. They offer a wide range of materials and support to help you effectively and affordably manage a gluten-free diet, including a Food and Drink Directory which lists thousands of gluten-free products available in shops. Coeliac UK can be contacted on 0333 332 2033 or via  

New Service For Patients

You may be aware that all practices are now required to provide their patients with a named GP who will have overall responsibility for the care and support that our surgery provides for them. Each patient now has a named GP but this does not prevent you from seeing a GP of your choice.




Please note Crich PPG are looking for new members to join the group - please see detail on how to join in the Patient Group tab below.



Practice Policies


Access To Medical Records

blue_folder_lockIn accordance with the Access to Health Records Act 1990 you are entitled to sight of your medical records. There will be a charge for any photocopies that may be requested. You are also entitled to a copy of any referrals to consultants.

Your Right To Privacy

You have a right to keep your personal health information confidential between you and your doctor. This applies to everyone over the age of 16 years and in certain cases to those under 16. The law does impose a few exceptions to this rule, but apart from those you have a right to know who has access to your medical records.


How We Use Your Health Data

Data Protection Privacy Notice

Suggestions and Complaints

If you would like to make any suggestions or comments to improve our service to you, we would like to hear from you and provide suggestion boxes at all our Surgeries. You may write directly or contact the Practice Manager.

We have an in-house complaints procedure and if you are not happy with any aspect of the service you receive from the Practice, please contact the Practice Manager in the first instance.   If you do not want to use the 'in-house' complaints system you can refer your complaint to NHS England (formerly the Commissioning Board) via email at or by telephoning 0300 311 2233.  You can also address your complaint to POhWER who are the current independant provider of complaints advocacy, they can be emailed or by telephone on 0300 456 2370. Further details can be found on their website

Please click on the link for a copy of our:        

Complaints and Comments Procedure

Patient Complaints Leaflet           

Complaints Form Patients 

Other Practice Policies:-

Advance Directive Protocol

NHS Constitution

Breast Feeding Policy

Equal Opportunities for Vistitor and Staff

Assistance Dogs Policy for Patients

Promoting and Offering Choice Policy

Patient Consent Information

Freedom of Information Act

Data Protection Act 


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